FAQs

Frequently Asked Questions

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Is Wi-Fi available on your buses?

Yes, we offer free Wi-Fi on all our buses to keep you connected throughout your journey.

Do you offer complimentary refreshments?

Yes, we provide complimentary water and snacks to all passengers during the trip.

What is your cancellation policy?

Cancellations made more than 24 hours before departure are eligible for a full refund. Cancellations made within 24 hours of departure are non-refundable.

Are there restrooms on the bus?

NO, our shuttles are not equipped with on-board restrooms.

What measures are you taking for passenger safety?

We conduct regular sanitization of buses, provide voluntary face masks, and provide hand sanitizers on board.

What are your contact details for customer support?

You can reach our customer service by phone or email

Are pets allowed on the bus?

No, we do not allow animals on our buses, except for service animals.

How can I book a ticket?

You can book tickets online through our website, via our mobile app, or by calling our customer service.

How do I cancel my booking?

Log into your account on our website, navigate to 'My Bookings', select the trip you wish to cancel, and follow the prompts to complete the cancellation process.

Do you offer discounts for seniors, students, or children?

Yes, we offer 10% discounts for seniors 65+ and students with valid ID, and 30% off for children under 12.

What should I do if I have lost an item on the bus?

Contact our customer service with details of the lost item and the trip you were on. We will do our best to locate and return your item.

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