Great North Express - Travel Policies

TRAVEL POLICIES

Purchasing Tickets:

Great North Express Inc. offers several convenient ways to pay for your tickets, whether in

person, over the phone or online. We accept debit cards, VISA, MasterCard, AMEX, and prepaid

credit cards. Please note that if you’re paying online with a debit card, it must be a VISA Debit

or MasterCard Debit.

We recommend all passengers pre-book their tickets to ensure availability. Tickets purchased in

person must be done at least 20 minutes before the shuttle departs. Please be advised that tickets

are non-transferable.

Before You Go: Check-In Guidelines

We suggest arriving at least 20 minutes before departure. Please note that shuttles won't wait for

late passengers, and you won’t be able to buy a ticket if you arrive less than 15 minutes before

departure. Make sure to give yourself plenty of time!

Travel Tip: Check out our destinations page to see the exact location of our stops and the amenities available at each

location.

Mandatory ID Requirement

Beginning September 1st, 2024, all passengers 16 and older will need to show a valid

government-issued ID. Currently, all passengers over the age of 18 must travel with Government

Issued Photo I.D.

Passengers must present two pieces of valid government-issued non-photo ID or one piece of

photo ID with matching names. If you don't have the correct ID, you won't be allowed to travel.

Accepted Government Photo IDs:

● Driver’s License (Provincial or Territorial)

● Passport

● Provincial or Territorial ID Card

● Canadian Armed Forces ID

● Canadian Citizenship or Permanent Residence Card

● Secure Certificate of Indian Status Card

Accepted Government Non-Photo IDs:

● Provincial or Territorial Health Care Card

● Birth Certificate

● Social Insurance Card

● Old Age Security (OAS) Card

If you're eligible for a savings program like the Student or Senior rate, make sure you have the

appropriate ID with you.

Travel Policies